
Improve the passenger experience with data
driven decisions
Passengers experience public transport through waiting times, crowding, transfers, and access to service. Cermoni turns passenger and operational data into clear insights, helping you identify where service quality falls short and prioritize the improvements that matter most to passengers.
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CERMONI SOLUTIONS
Turn passenger data into better journeys across the network
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What you can understand
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Passenger loads between stops
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Crowding hotspots across each trip
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Peak load conditions by route and time
Ridership and Occupancy Analysis
Improve passenger comfort by seeing where crowding occurs
Cermoni estimates passenger alighting locations from smart card boarding data with 92% accuracy, without requiring additional passenger-counting hardware. By calculating passenger loads between stops, it reveals where vehicles become crowded, when comfort levels fall, and which services need additional capacity.
What you can decide
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Where additional capacity is needed
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Which services require frequency changes
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Which vehicle type best fits each trip
Origin-Destination and Transfer Analysis
Improve journeys, not just individual routes
Passengers experience the network as a complete journey that may include several routes and transfers. Cermoni reveals where journeys begin and end, how passengers move between stops and zones, and where they transfer between services. This helps you strengthen connections and make journeys across the network smoother.
What you can understand
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Passenger flows between stops and zones
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Transfer demand across the network
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Connections that shape complete journeys
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What you can decide
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Where connections need improvement
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Which routes should be better coordinated
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Which transfer points should be prioritized
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What you can understand
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Demand by route, trip, and time period
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Gaps between passenger demand and service supply
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Services affected by insufficient or excess capacity
Demand-Based Timetable Planning
Match service levels to actual passenger needs.
When service levels do not reflect actual demand, passengers may face longer waits, crowded vehicles, or limited service when they need it most. Cermoni analyzes demand across routes, trips, and time periods to help you adjust frequencies and departure times around real passenger needs.
What you can decide
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Where frequencies should increase or decrease
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Which departure times should be adjusted
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When and where service coverage should change
Which routes require additional capacity?
Which transfer points create passenger inconvenience?
Where are waiting times likely to be too long?
Cermoni has the answers to your questions about service quality
Where should service improvements be prioritized?
Where do passengers experience overcrowding?
